FINDING A RENTAL
LISTING YOUR RENTAL
FINDING A RENTAL
Does FloridaRentals.com own or rent properties directly?
No. FloridaRentals.com is a service which allows vacation rental owners/managers to advertise their vacation rentals and helps travelers find a suitable vacation rental property. To rent properties, you contact the owners/managers directly using the contact information provided with each vacation rental listing.
How do I contact a vacation rental owner or manager?
FloridaRentals.com consists of vacation rental properties available directly from owners and property managers. Arrangements for rent or lease are made directly with the owners/managers. To email owners, fill out the "Contact Owner" section of the listing. You can use this form to request a reservation or ask questions to the vacation rental owner/manager. For the most timely and efficient exchange with the owner or manager, provide as much detailed information as you possibly can. Give the dates you are inquiring about and if your dates are flexible, note that too. List how many people, adults and children. If you have a pet that you wish to bring along, be sure to include that information. If you have any special needs or questions, do not hesitate to ask. Remember, most often you will be speaking to an owner or manager who knows the area very well and can be a useful resource in helping you choose the right place for your next vacation as well as activities and attractions once you get there.
I have contacted the vacation rental owner/manager and have not heard back from them?
How do I know the properties advertised are legitimate?
The online service we provide for travelers is comparable to that offered by a newspaper or other classified ad through which vacation homes are advertised.
We do not inspect the properties that list on our website so there is no guarantee. While fraud is extremely rare, it can happen. Warning signs include an unusually low price, uncertainly regarding the exact property location, or any suspicious behavior of the property owner or manager. We suggest talking to the owners/managers on the telephone versus strictly email. If you have concerns after speaking with the owner/manager, then ask them for a list of past renters that you may contact.
How do I handle payments?
Payments are made directly to the vacation rental owner/manager. Since each vacation rental is individually owned and operated, the payment methods and schedules will vary. Typically the owner/manager will require a reservation deposit, then the balance to be paid in one or two payments. Most owners/managers require full rent plus a deposit paid prior to the rental period. Never wire money via Western Union, MoneyGram or instant wire transfer services when booking vacation rentals.
What type of pre-arrival instructions should I expect?
In addition to directions to the property, you should be provided with either a key or the name of the person who will greet you at the rental, as well as the name and telephone number of someone at the location who you can contact if anything goes wrong.
What if something goes wrong while I am there?
Many owners/managers are very conscientious about their maintenance and do a lot of preventative measure to ensure that things will not go wrong. But in the unlikely event that something does break while you're there, simply call the owner/manager. The owner/manager should be able to get the problem resolved quickly and professionally.
Can I get a refund?
If you have to cancel your trip (especially at the last minute), you may forfeit a portion or all of your rental fees. There are ways to protect yourself. First, make sure you know what the cancellation policies are for the property you are renting.
Second, consider purchasing Trip Cancellation Insurance for added protection. If your trip has to be cancelled for covered reasons such as illness, accident, death of a family member or traveling companion, jury duty, weather conditions which cause delay/cancellation of travel, or fire or flood in your home, this coverage protects your investment and will reimburse the normally non-refundable payments you make for your vacation rental, airline tickets and other covered travel related fees.
LISTING YOUR RENTAL
Why should I list my property on FloridaRentals.com?
Listing on FloridaRentals.com makes it easy to earn rental income and puts you, the property owner, back in control. With every major listing site now converted to a bookings model, we know there are owners who still prefer the old way - subscription listings, no holding onto your money, no blocking traveler contact information, no forced cancellation policies, and no booking or services fees. Our team has been in the vacation rental industry for over 50 years, and we know how to put heads in your beds. We also offer a 60-day free trial so give us a try!
What does FloridaRentals.com do for advertising? How will you get me more bookings?
What is the cost to list a vacation rental?
A basic listing costs only $99 per year - there are no commissions or other hidden fees. Please find our additional listing plans on our pricing page.
Do you offer any discounts?
Yes, we offer a discount based on spending over the last 12 months. Current discount levels are:
What is the cost to post a Last Minute Deal?
Last Minute Deals are a free service for all members.
How many photos am I allowed to upload to my listing?
We allow an unlimited number of photos to be uploaded to each listing.
Can I have a link to my personal website?
Are you able to import an external calendar so I'm not updating multiple websites?
Yes, we can sync your availability with any calendar using the iCal format (which is most of them).
How does the “Refer-a-Friend” program work?
For each owner you refer to us, we will gratefully add two months to your subscription. It’s that simple. Be sure to tell friends to mention your name during the sign up process.
How are your listing results sorted?
What are the listing guidelines?
What are the photo guidelines?
How will an interested renter contact me?
Renters will contact you directly by email or telephone from your listing. All rental advertisements provide a contact form; however, your email address will be hidden from visitors.
Can I control who rents my home?
Yes, you’re always in control of who stays in your property as every inquiry comes to you.
I responded to an inquiry from a renter and it bounced. Can you help me?
Unfortunately, if a message is returned to you undelivered, we cannot provide you with the correct email address to contact the person who sent the inquiry. Form based inquiries must ask the sender to enter an email address. There is no way to verify the validity of this address before sending the inquiry. It is up to the sender to ensure the email address provided exists and is typed in correctly. About 1 in 1,000 inquiries are undeliverable due to spelling errors in the email address. Once in a while it is possible to guess the address by checking for common misspellings in the address (ex. Yahoo.con). FloridaRentals.com cannot locate the correct address for undeliverable emails provided by prospective renters.
I received a suspicious email, what do I do?
Usually emails with poor grammar, spelling, odd use of capital letters and/or asking you to wire money or participate in an unusual bank transaction are a scam. The sender is usually attempting to obtain money, personal information or your email address. We recommend that you let us know you received this through our service and delete the message without responding.
How can I protect myself from potential fraud?
Be sure to provide a property lease/legal agreement, and insist on exact payment. One popular scam is the "Renter Overpayment Scam" where a renter will send you an inquiry which may seem legitimate and suggest he sends you more than your rental fees and ask you wire back the difference. The check that he will send is fake (the bank takes several weeks to catch it) and by then you have sent the difference back and will be unable to recover it. We suggest you insist on exact payment or if you do accept an overpayment wait at least 30 days before returning any funds.
How do I make a subscription payment?
To make a payment an owner must log into their account and click Renew, which is located to the right of the listings on the main login screen.
Can I get a refund on my subscription?